Shipping Information

Q: Where does your tea ship from?

A: We are based in Portland, Oregon. All of our tea is grown by small producers in Japan.


Q: Is there a free delivery option?

A: We offer free delivery on purchases over $50. If you’re in the Portland Oregon area we also have local delivery available for you.


Q: How much is shipping?

A: The shipping fee is calculated based on your address and you’ll see a live estimate of the cost.

It's calculated automatically depending on the product you choose and where you live before purchasing the products.


Q: Which carrier do you use?

A: We ship with USPS and UPS. You can choose the shipping method at checkout. Currently we’re offering:

  1. USPS Ground Advantage
  2. USPS Priority Mail 
  3. UPS Ground


Q: How long does it take?

A: We will prepare your order as fast as possible(usually within 1-2 business days). Then, it will ship out - shipping times depend on where you’re located and you can see an estimated time at checkout, usually it’s a couple business days.